TripCam Local Ads are all about building a valuable and lasting relationship with your favorite local businesses. We believe that the best advertising comes from local offers and opportunities instead of larger national advertisers that passengers see everywhere else.
Think of the businesses you often suggest to your passengers and the ones that you visit most as a customer. These are the places that should be advertising to your passengers. If they have a question about the ad, you can comfortably speak about the business.
Simply speak with an owner or manager and explain that they can advertise in your vehicle for just $1 per day. They only need a title, short description, and a photo when creating their ad. Encourage them to use a special discount code or phrase so that they can track how many of your passengers turn into their customers.
When you are ready to refer a business, just use the TripCam Companion App to do so. You can install the TripCam Companion App on your iPhone or Android phone. Simply visit the Google Play Store or the Apple App Store.
We have a short guide available for drivers. It lists the key steps involved when talking to a local business. Please visit tripcam.com/driverguide.pdf to read it.
We hope to support Square and PayPal readers in the future. However, we currently only support our TripCam credit card reader. If you would like to purchase one, it is available as part of our starter kit or you can purchase it, by itself, for $15 (with free shipping).
The TripCam credit card reader only supports credit cards with magnetic strips and CVC numbers. We are exploring options to support credit cards with Chip and PIN technology.
The TripCam Companion App (available on the Apple App Store or the Google Play Store) is designed only for mobile phones. So, if you have an iPhone or Android phone, you can use the TripCam Companion App.
If you have a TripCam tablet, please make sure to login with the username and password that you created when setting up the TripCam tablet software.
Yes! We have recently released a version for iPad. Search "TripCam Tips" in iTunes.
Shift recording is supported on all Android tablets, running version 4.4 or above, and all Apple iPads.
Please make sure you download the TripCam Expense Tracker app, from the Google Play Store or the Apple App Store. Once installed, please login to the same account you setup when using the TripCam tablet app.
To start recording, please make sure the recording feature is turned on. You can verify this by checking the recording section in the TripCam settings area. When you start a shift, on the TripCam Expense Tracker, it will trigger the tablet to start recording. When you end a shift, it will stop recording. Please note, it can take a few minutes for the tablet to start and stop recording.
The TripCam Dash Cam plugs directly into the full-size USB port on the TripCam Pro. We only support the TripCam (LG G Pad V496).
During the day, the dash cam records in full color through its wide angle lens. This is designed to cover the driver, front seat passenger, and back seat passengers. At night, the infrared LEDs will turn on to allow the camera to capture a perfect picture in black and white.
Please note that the TripCam Dash Cam is an optional accessory ($35 one time purchase price).
All TripCam hardware must be purchased upfront. We do not offer payment plans. But, you always have the option to purchase a compatible tablet on your own. In that case, the only upfront cost is the pre-paid month of TripCam service (pro-rated charge when you activate your tablet software).
If you live in the United States and T-Mobile provides cell service in your area, then TripCam will work in your city! We started our pilot program in Los Angeles but have since expanded TripCam availability to anywhere in the United States.
If you download TripCam from the Google Play or Apple App store, you will need to provide your own WiFi or data connection for the TripCam tablet software to work. The WiFi connection can be provided from your mobile phone (if your carrier and data plan allows for it) or from a dedicated WiFi hotspot from your mobile phone carrier. Additionally, if your tablet has data built in, you will not need to use a WiFi hotspot.
If you purchased our optional T-Mobile SIM card option, it will come pre-activated with a T-Mobile 5GB LTE data plan. You will not need to provide your own data plan. The T-Mobile LTE data plan will cost $25 per month. Please note that the data plan can only be used with the TripCam app.
If you need to replace one of the accessories we provided, please visit the “Purchase Accessories” section of the TripCam settings area. From this section you can purchase a replacement for any accessory we offer.
Uber and Lyft both require passengers to use their Facebook profile and have credit card information on file. If you discover that a passenger has left the vehicle with your tablet, we ask that you file a police report and issue a report to Uber or Lyft. Just tell us the police report number and Uber / Lyft case ID. We’ll work with them to replace your TripCam tablet.
No. TripCam is proud to be contract-free. There’s no tricks, just great service and a killer value.
TripCam shift recording is the best way to keep track of your entire shift on the road. If you have a TripCam Pro tablet, with recording enabled, then it will automatically start recording each time you start a shift on the TripCam Companion App for your mobile phone. It will stop recording when you end your shift.
To get the TripCam Companion App, just visit the Google Play Store or the Apple App Store. After installing it, login with the same username and password that you use on the TripCam tablet app. It’s easy to start and stop a shift from any screen in the companion app.
Passengers do not have the option to turn off recording. When you start recording, a message is displayed on the top left corner of your tablet. It says, “This ride is being recorded for your safety”. A passenger can click on the “learn more” button to open the TripCam website.
TripCam is available anywhere within the United States. However, TripCam is currently limited to use in the United States and will be spreading internationally in Q4 2016. No matter where you live, if you’re interested in TripCam, just leave your email address and we’ll be sure to contact you when TripCam is available in your location.
If it has been less than 30 days since receiving your TripCam tablet, just notify us to process a return request. We will email you a return authorization with instructions.
We do not accept returns after 30 days. If you would like to cancel your TripCam service, we will provide you with a code to unlock the TripCam tablet for personal use. If there is a past-due balance on your account, we will require it to be paid before issuing an unlock code.
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